FAQs
What shipping methods are availbale?
We offer several convenient shipping options to ensure you receive your nail products quickly and securely. Our available shipping methods are:
1. Standard Shipping
• Delivery Time: 3-7 business days
• Cost: $5.99 (Free for orders over $50)
2. Express Shipping
• Delivery Time: 1-3 business days
• Cost: $15.99
3. Overnight Shipping
• Delivery Time: Next business day
• Cost: $29.99
4. International Shipping
• Delivery Time: Varies by destination (usually 7-14 business days)
• Cost: Calculated at checkout based on the destination
Please note that delivery times may vary depending on your location and any external factors affecting shipping carriers. We strive to process and ship your orders as quickly as possible.
If you have any questions about our shipping methods or need assistance with your order, please contact our customer support team.
How long will it take to get my package?
The delivery time for your package depends on the shipping method you select at checkout. Here are the estimated delivery times for each option:
1. Standard Shipping
• Delivery Time: 3-7 business days
2. Express Shipping
• Delivery Time: 1-3 business days
3. Overnight Shipping
• Delivery Time: Next business day
4. International Shipping
• Delivery Time: 7-14 business days (may vary depending on the destination)
Please keep in mind that these are estimated delivery times and can be affected by factors such as carrier delays, holidays, and external conditions. We process and ship orders promptly to ensure you receive your package as soon as possible.
For any specific inquiries or assistance with your order, please reach out to our customer support team.
Do you ship internationally?
Yes, we do ship internationally! We are pleased to offer our products to customers around the world. Here are some details about our international shipping:
1. Delivery Time
• Estimated delivery time varies by destination but typically ranges from 7-14 business days.
2. Shipping Cost
• Shipping costs are calculated at checkout based on the destination country and the weight of your order.
3. Customs and Duties
• Please note that international orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and vary by country.
We strive to provide a smooth and efficient international shipping experience. If you have any questions or need further assistance, our customer support team is here to help.
What payment methods are accepted?
We offer a variety of secure and convenient payment options to suit your preferences. The following payment methods are accepted:
1. Credit/Debit Cards
• Visa
• MasterCard
• American Express
• Discover
2. Digital Wallets
• PayPal
• Apple Pay
• Google Pay
3. Bank Transfers
• Available for select regions (details provided at checkout)
4. Buy Now, Pay Later
• Klarna (subject to approval)
Is buying on-line safe?
We understand that safety and security are important concerns when shopping online. Here are the measures we take to ensure your online shopping experience is safe:
1. Secure Transactions
• All transactions on our website are encrypted using Secure Socket Layer (SSL) technology, ensuring your personal and payment information is protected.
2. Trusted Payment Gateways
• We use reputable and trusted payment gateways to process your transactions, adding an extra layer of security.
3. Privacy Protection
• Your personal information is kept confidential and is never shared with third parties without your consent, as per our Privacy Policy.
4. Fraud Prevention
• Our systems are designed to detect and prevent fraudulent activities, ensuring a safe shopping environment.
5. Customer Support
• Our customer support team is always available to assist you with any concerns or issues you may have during your shopping experience.
By implementing these security measures, we aim to provide you with a safe and secure online shopping experience. If you have any further questions or concerns about the safety of online purchases, please feel free to contact our customer support team.